- Warranty Policy -

Terms and Conditions

Terms and Conditions

Terms and Conditions

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Term of Limited Warranty is noted on the original invoice and starts from the date of the original invoice.

Customers have 30 days from time of delivery of equipment to notify IPR of any damage, missing parts or accessories.

Sales of new and refurbished equipment will have the warranty period listed on the invoice.
Repairs of equipment all have a 90 day warranty unless otherwise specified on the invoice.

IPR’s warranty sticker must be in place and not tampered with.

Limited Warranty covers parts and labor to correct malfunction during normal use. The Customer is to pay
shipping to IPR and IPR will pay for return shipping.

Warranty does not cover the following:

1. Tampering or altering of equipment
2. Abuse or neglect
3. Misuse or mishandling
4. Damaged equipment
5. Use of equipment for which it was not intended
6. Equipment that has not been properly maintained
7. Physical wear and tear
8. User error
9. Batteries
10. Water damage

Warranty is VOID if IPR’s warranty sticker has been altered, tampered with or is missing.

IPR at its sole discretion reserves the right to repair or replace warranty item. All warranties are Non-
Transferable.

If any item is deemed not covered under IPR’s Limited Warranty, IPR will notify customer. At customers
request IPR will provide a repair estimate. All non-warranty repair charges must be approved before any
repairs can be preformed.
Note:
1. Labor rate $95.00 per hour.
2. Declined Repair Charge $0.00
3. Returned freight charges will be Prepaid and Added to Invoice, on all non-warranty repairs.

Ship to: Infusion Pump Repair Corp.
1421 Edinger Ave Ste C
Tustin, CA 92780

Request for Change of Address
For any request to change the address we have on file, please contact customer support for the change of address form.
The change of address form must be submitted via email and a confirmation will be emailed back.
If you do not receive any confirmation of the address change, please contact customer support at 855-477-8866 or [email protected].

Return of product must be within 30 days of receipt and in original packaging. All returns will be subject to a 20% restocking fee.

Credit Card Payments – A convenience fee of 3% will be added to each credit card transaction and will appear on final Invoice.

Terms and Conditions

Customer has 90 days from time of delivery of equipment to notify IPR of any damage, missing parts or accessories.

IPR’s warranty sticker must be in place and not tampered with.

  • Related Keyphrase:

terms and conditions may apply

  • Related Keyphrase:

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  • Related Keyphrase:

website terms and conditions

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